When I place my order, how soon can I expect to receive it?
** Print Services operations are mostly unimpeded during the COVID-19 pandemic. Orders may experience delays of 1-2 days in addition to our standard policy. USPS Priority Mail 2-3 day service is now 3-4 days and may change at their discretion. Please allow 5-7 business days to receive your order. **
We begin processing your order within 24 hours of receipt. Production may take up to 2 business days before shipping. We ship every order* via USPS Priority Mail. Once shipped, your order should reach you within 2-3 days (depending on destination).
Maximum turnaround from the time you place your order should be 5 business days (one full week).
Example: If you submit your order through our Print Services Portal on a Monday, you can expect to receive a confirmation email within 24 hours. From that point, your order enters the production cycle* and will be printed and shipped within 2 business days (Wednesday or Thursday). Your order should then arrive between Friday and the following Monday.
*If you requested a proof, your order will not enter the production cycle until it is approved.
The map below shows the shipping times from our Print Facility in Portland OR to all areas within the US (click image to enlarge):
* (orders of 15.99 ounces or less will be shipped First-Class mail. The delivery window is still between 1-3 days)